FAQ

Is there a maximum number of people per class?

Yes! 12 people maximum.
Is there an exam at the end of the course?

Yes! Actually there are two exams, one physical exam and one written exam.
How long does the certification last?

Certifications for all levels of Practitioners and for Instructors are good for one year from the time of certification. However, there is a 90 day grace period for Practitioners and a 180 day grace period for Instructors.
How long is each training?

The course length varies depending upon the certification level: Practitioner course: minimum 14 hours (2 days) Practitioner 1 course: minimum 18 hours (2 days) Practitioner 2 (P) course: minimum 22 hours (3 days) Practitioner 2 (S) course: minimum 22 hours (3 days) Practitioner 2 (PS) course: minimum 22 hours (3 days) Recertification is a minimum of 7 hours for all other levels of Practitioners mentioned above.
What are the criteria for passing the course?

Participants must score an 80% or better on a written exam, pass all critical items, complete their performance checklists, pass the practical exam, complete and sign their application and meet the minimum number of hours for the course they attend.
Which populations are appropriate for PCM?

PCM can be used with children, adolescents, and adults. It doesn’t matter if the individuals have good, poor, or no verbal skills at all. Unlike other crisis management systems, PCM gives effective strategies for intervening with persons over a wide range of intellectual functioning.
Where are you located?

We are located in Cape Coral, FL. However, our instructor can go to your city if requested with enough time to plan accordingly. Request a quote for a different city in our home page.
Is PCM training online?

No! PCM training can only be done in person. We focus on precision and safety. In person practice is key for learning how to handle crises while maintaining stability.
Are there any special pre-requisites for someone to be certified as a Practitioner ?

Practitioners and Practitioners 1 should be reasonably physically fit. They do not need to be “athletes”, but they should be able to walk briskly for brief periods and should have no problems with their arms or back. Practitioners 2 (P), Practitioners 2 (S) and Practitioners 2 (PS) should meet the above requirements, and they should have no problems with their knees and/or legs that would prevent them from easily getting to a kneeling position OR getting up from a kneeling position unassisted.
Where can I find the mock exams?

You can find the printable mock exams on our Store!
Can I return my mock exams if I don't like them?

No! All downloadable items are not returnable.